Everyone gets the front door.
Lionesse Concierge is committed to making this website usable by as many people as possible, regardless of ability or technology. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we review the site's color contrast, keyboard navigation, screen-reader labeling, and structure on an ongoing basis as content changes.
Accessibility is a practice, not a finish line. If any part of this site is difficult for you to use — a page that doesn't work with your screen reader, text that's hard to read, a form you can't complete, anything at all — we genuinely want to know, and we'll work to fix it promptly and to provide the information or service you were seeking through an alternative method in the meantime.
To reach us about an accessibility issue: text or call 949.424.6855, or email operations@lionesseconcierge.com — whichever works best for you. Please describe the page and the problem, and include the assistive technology you were using if applicable.
Some portions of the member experience are provided through third-party platforms (such as our medical portal and payment processing). We choose partners with attention to accessibility, but their sites are governed by their own accessibility practices.